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The primary turning point and cause of Intel's ultimate failure in the mobile market was the 2007 decision by then-CEO Paul Otellini to decline Apple's offer to supply chips for the first iPhone . This critical misstep was based on an underestimation of the smartphone's potential and a strategic overreliance on the established, high-margin PC market.The turning point: The iPhone rejection
- The offer: In 2007, Steve Jobs approached Intel to design and manufacture the application processor for the first iPhone.
- Intel's assessment: CEO Paul Otellini calculated that the deal would not be profitable for Intel. Apple was offering a price per chip that was lower than Intel's forecasted cost. The company's business model was focused on producing large, complex, and high-margin processors for PCs, not low-cost, high-volume mobile chips.
- The outcome: Otellini declined the offer. Apple turned to a rival, ARM Holdings, whose low-power architecture was better suited for mobile devices and was sold under a licensing model. Otellini later called the decision one of his biggest regrets.
Factors that led to Intel's decline
The rejection of the iPhone deal was a symptom of deeper strategic issues that led to Intel's failure to dominate the subsequent mobile computing revolution.
1. Strategic myopia and complacency
- Dominance in the PC market: For decades, Intel enjoyed a near-monopoly in the PC market with its x86 processors, reinforced by its "Wintel" partnership with Microsoft. This success led to a rigid business model and mindset, which made the company slow to adapt to new opportunities.
- Betting on the wrong horse: In 2006, Intel sold its ARM-based XScale processor division to focus on its x86-based Atom chips for mobile devices. This was a critical miscalculation, as the Atom chips couldn't compete with the power efficiency of the ARM architecture that became the mobile standard.
- Underestimating mobile: Intel fundamentally underestimated the size and importance of the emerging mobile market. The company failed to realize that while the profit per mobile chip was small, the sheer volume would make it a massive market.
2. Manufacturing and R&D stumbles
- Failure to execute: In the 2010s, Intel repeatedly missed its self-imposed roadmap for advancing its manufacturing process, while competitors like TSMC successfully moved to smaller, more efficient chip designs (nodes).
- Delaying key technology: In 2014, under CEO Brian Krzanich, Intel infamously delayed adopting Extreme Ultraviolet (EUV) lithography, a crucial technology for producing next-generation chips. This allowed rivals to surpass Intel's manufacturing prowess.
3. Missed emerging markets
- AI and GPUs: While Intel focused on its core business, it underestimated the growing importance of Graphics Processing Units (GPUs) and Artificial Intelligence (AI). Competitors like NVIDIA capitalized on this boom, leaving Intel with a minuscule market share in this high-growth sector.
- OpenAI rejection: As late as 2017–2018, Intel rejected an opportunity to invest in OpenAI, then a small nonprofit. Today, OpenAI is valued at approximately $80 billion.
4. Failure to adapt its business model
- Vertical integration weakness: Intel's vertically integrated model, where it designs and manufactures its own chips, became a liability. Rival companies like AMD worked with independent foundries such as TSMC, which allowed them to iterate faster and at a lower cost.
- Cost structure: Intel's high-cost production model was simply incompatible with the low-cost, high-volume needs of the mobile market.
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